Frequently Asked Questions (FAQ)

Best Luxury Rehab in India – Sanctum Wellness and Healing

1.What types of addictions do you treat?

We offer complete care for a lot of different types of drug and behaviour addictions, such as:

• Problems with drinking
• Abusing drugs like cocaine, heroin, cannabis, legal drugs, and more
• Dual diagnosis
• Abuse of behaviour (gambling, video games, sex, the internet)

A personalized treatment plan is made for each client based on clinical assessments done by licensed experts.

2. What distinguishes Sanctum Wellness as the top luxury rehabilitation centre in India?

People know that Sanctum Wellness offers both excellent medical care and a top-notch healing atmosphere. We are distinguished by a number of factors, including:

• A group of psychiatrists, psychologists, and wellness coaches with training from around the world
• Treatments that have been shown to work, like CBT, DBT, EMDR, and Mindfulness
• Single-person, private care in a quiet, private campus
• The five-star facilities have a spa, delicious meals, yoga, meditation, and other activities.
• 24/7 medical care and therapy help
• Relapse prevention methods that are compared around the world

Because we are dedicated to professional honesty and caring, we are one of the best places in Asia for high-end rehabilitation.

A businesswoman from the UK said that Sanctum helped her focus on getting better without putting her private life or pride at risk. Her personalised training helped her regain her health, balance, and work-related abilities.

3. How is privacy and confidentiality maintained?

We follow international guidelines to ensure the confidentiality of our clients. This includes the safekeeping of records, non-disclosure agreements with staff, secret entrances, and separate villas for famous people or individuals who wish to remain anonymous.

Many famous people and essential workers have entrusted us with their care, knowing we will always keep their information private.

4. How is treatment personalised for each individual?

Before making a treatment plan for a client, our clinical team does a full review of each one. Checkups for physical and mental health, as well as psychological profiling, are all part of this. After looking at the results, we use a mix of treatments, such as

• Psychotherapy for one person
• Help for a group
• Help for families
• Nutritional and exercise plans
• The creative arts, yoga, and meditation

One client, a young woman from Delhi who was dealing with trauma and drug abuse, got better after doing EMDR treatment along with nutritional counselling and yoga.

5. What is the typical duration of treatment?

The length of time depends on how hard each case is. Our 28-day base program helps some clients, but others may need 60 to 90 days of care or more if they have multiple diagnoses or have been addicted for a long time. Our clinicians regularly check in on each client's progress and adjust the treatment plan and duration as needed.

A senior executive signed up for 30 days at first, but when they realised, they had deeper emotional problems, they decided to stay for 90 days. This choice made his healing and personal growth much stronger.

6. Do you provide treatment for dual diagnosis and mental health?

Yes. We are experts at helping people who have a dual diagnosis, which means they have both an addiction and a mental illness, like sadness, anxiety, PTSD, or bipolar disorder. Our multidisciplinary method ensures that both conditions are treated simultaneously, thereby increasing the chances of a long-term recovery.

One college student who was addicted to cannabis and had anxiety was able to stay sober with the help of coordinated psychiatric care and weekly therapy that worked on self-awareness and emotional regulation.

7. Is medically supervised detoxification available?

Yes. On-site detox for drugs like alcohol, opioids, benzodiazepines, and more is safe and monitored by doctors. While clients are going through withdrawal, our medical team is there to make sure they are safe, comfortable, and treated with respect.

For a client who had been drinking for a long time and had liver problems, our medical detox protocol kept things from getting worse and made it possible for them to get good mental health help.

8. Can clients work remotely during treatment?

To support professionals who struggle to disconnect, we provide structured flexibility. Under supervision, limited work hours can be added to the daily plan to ensure that recovery remains the primary goal.

For example, an NRI client was able to attend critical virtual meetings during their stay while also fully participating in therapy and health activities. This way, they were able to balance their personal and professional healing.

9. What kind of aftercare support is offered?

Discharge doesn't mean that recovery is over. We have a strong aftercare program that covers the following:

• Sessions of virtual therapy
• Check-ins once a week to avoid return
• Psychiatric and health talks will continue
• Being able to join friend support groups
• Family follow-up and plans for reintegration

Clients from Dubai and Singapore stay in touch with their assigned therapists for months after their stay, ensuring they receive the same level of care.

10. Do you accept international clients?

Yes, we accept people from throughout the globe. Our team helps with:

• Visas
• Pick you up at the airport
• Accommodations for food or culture
• Clinical and support people who speak English

We have helped people from the US, UK, Australia, the UAE, and Canada improve in a calm environment that respects their culture.

11. What affiliations or accreditations does Sanctum have?

India doesn't have a central system for accrediting private rehab centres yet, but our rules are in line with international guidelines from groups like the WHO and APA. Professionals on our team have training and credentials from colleges in the US, UK, and Canada.

12. What is the admission process?

 It is easy to get in, and you can do it at any time:

• You can call, WhatsApp, or email us.
• Set up a private professional evaluation.
• Share personal and medical information that is needed
• The people who help with admissions walk you through travel and getting started.

In emergency cases, we've been able to admit clients within 24 hours, making sure they get urgent care when they need it.

13. Is family involvement part of the treatment process?

As long as the client agrees, family involvement is welcomed. What we offer:

• Sessions for family therapy (offline or online)
• Co-dependency and enabling behaviours are taught in these courses.
• Planning for reintegration into a healthy home setting after treatment

One recovering client's mental health got a lot better after he got back in touch with his mother through family therapy and exercises in setting limits.

14. What kind of facilities and amenities are available?

• Private rooms with king-size beds, ensuite bathrooms, and quiet views are available
• Organic, dietitian-approved meals that are specially made for people in rehab
• Ayurvedic massages, swimming, and detox treatments at a wellness spa
• Customized workout plans and a fully stocked gym
• Yoga, pranayama, and relaxation classes every day
• Art, music, dance, and other expressive treatments can help people heal emotionally
• Gardens with plants, paths for quiet, and peaceful outdoor areas
• Features meant to make quitting easier, lower stress, and improve mental clarity
• A therapeutic setting helps people get better

Many of our clients have said that Sanctum is a peaceful health retreat that turns healing into a nurturing experience.

 15. What are the payment options?

• You can safely use credit and debit cards, UPI, bank transfers (NEFT, RTGS, and SWIFT), and digital apps to pay.
• Help getting insurance companies to pay back claims by sending thorough invoices and medical records
• There is no direct billing to insurers, but there is help with collaboration with TPAs.
• Before admission, financial guidance is given to help with cost breakdowns, refund policies, and payment plans.
• Indian clients who qualify may be able to use EMI choices.
• International support includes help with changing currencies and safe global activities.
• All payments go through secure, encrypted channels.
• Quick records and clear billing procedures
• There is a clear written policy for refunds.

Our clients like how skilled we are and how clear we are about money issues.